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FAQs...

What if I don't know my ring size?

The safest option is to drop in to your local jeweller and kindly ask them for assistance with using their sizer. Alternatively, there are some 'ring sizer' apps available for phones where you place a ring onto the screen (however State of Sonder cannot guarantee the accuracy of these). 

Who's making my order?

All State of Sonder pieces are handmade locally in Melbourne by one ambitious gal - part-time law student, part-time wine pourer and full-time thinker. State of Sonder is not mass produced, and each piece has been made using wax cast methods. For this reason each piece will be slightly unique and will not be an exact replica of the photos used on the website, but this is what makes your piece special. 

 

How long will my order take?

Please allow 1-2 weeks for your piece to be made. Everything is handmade to order, by me. State of Sonder is a one woman show, but I will always endeavour to get things sent out ASAP and earlier than this time period if possible.

How is my order shipped?

All Australian orders are shipped via Australia Post, using Express Post. 
All International orders are shipped via Australia Post, using Regular Post.

Do you have a shopfront where I can view the collection?

Not an exclusive State of Sonder shopfront, but head here to see stockists...

Are the gold pieces plated, or solid?

All State of Sonder pieces in both yellow and rose gold are solid gold. While this does raise the prices, in the long run it is worthwhile as plating will always fade and come away with time. This way your beautiful gold pieces stay gold for eternity!

Help! There's something wrong with my order.

Please send through an email (with images attached) if you believe there is any manufacturing fault in your order so that the problem can be fixed ASAP! As all pieces are handmade to order, unfortunately change of mind and ordering the wrong size are generally not able to be accommodated.